Patient Scheduling Coordinator

About the role

Rural Psychiatry Associates is seeking a Patient Scheduling Coordinator to support the delivery of high-quality mental health care in rural communities.

Responsibilities

• Efficiently schedule patient appointments, optimizing provider availability.
• Provide exceptional customer service by assisting patients with scheduling inquiries and appointment-related concerns.
• Maintain accurate and up-to-date appointment records while adhering to confidentiality and HIPAA guidelines.
• Ensure smooth patient flow by coordinating follow-up care and rescheduling as needed.
• Accurately input and verify patient demographic and insurance information.
• Maintain a thorough understanding of telehealth technologies to facilitate virtual appointments.
• Assist with additional scheduling and clerical tasks as needed.

Requirements

• High school diploma or equivalent required.
• Experience in scheduling appointments, preferably in a healthcare setting.
• Strong communication skills, both written and verbal.
• Attention to detail with the ability to multitask in a fast-paced environment.
• Proficiency in electronic health record (EHR) systems and general computer skills.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Highly organized, self-motivated, and able to work independently.
• Strong time management and prioritization skills.
• Willingness to learn and adapt to new technologies.

Qualifications

• High school diploma or equivalent required.

Skills

• Excellent communication skills.
• Attention to detail.
• Time management and prioritization skills.
• Ability to work independently and adapt to new technologies.

Benefits

• Medical, Dental & Vision Insurance.
• Long & Short-Term Disability Insurance.
• Life Insurance.
• 401(k) Retirement Plan.
• Generous Paid Time Off (accrual based on hours worked).
• Paid Holidays.

Pay

• Competitive salary commensurate with experience.

Schedule

• Full-time, Monday - Friday.