Patient Safety Technician

About the Role

3 days a week x 12 hour shifts and rotating weekends. The Patient Safety Tech (Sitter) is responsible for providing continuous one-on-one observation and support to patients to ensure their safety, comfort, and well-being in a healthcare setting. This role monitors patient behavior and environment, communicates patient needs and concerns to nursing staff, assists with basic non-clinical patient care, and helps maintain a calm and secure atmosphere for patients and families. The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to respond appropriately in emergency or high-risk situations while maintaining patient confidentiality and quality service standards.

Responsibilities

• Observes patient one-on-one to ensure comfort and safety.
• Consistently monitors patient's personal needs, recognizes and reports observations to the primary/charge nurse as required.
• Communicates with patient and/or family to understand patient's needs and wants.
• Calls code assist when necessary.
• Independently identifies potentially unsafe environments for the patient; proactively takes initiative to prevent or resolve through appropriate channels or chain of command.
• Adapts and utilizes available resources to maintain quality services as position demands require. Within accepted standards, adjusts work procedures to meet the patient's changing requirements.
• Creatively pursues quality improvements to increase patient satisfaction.
• Practices good interpersonal skills, especially listening skills to interact with the patient and/or the family.
• Maintains appropriate and positive communication with the patient and/or family. Recognizes patient's needs and adapts communication style as necessary.
• Assists with basic patient needs that do not require further formal training (i.e. feeding the patient).
• Conducts all interactions in a confidential manner. Selectively shares patient knowledge to assist in the delivery of quality services.
• Remains awake and alert through the complete assignment.
• Attends in-services specific to the area of assignment.
• Consistently supports departmental PI policies and procedures.
• Manages own time in a productive and reliable manner. Initiates and completes work assignments on time, adapts to change and meets departmental standards relating to time and attendance.
• Without risking patient's safety, accepts additional assignments from the primary/charge Nurse to ensure the continuity of departmental services.
• Promotes departmental and organizational objectives by providing cooperative and courteous service to patients, families, visitors, physicians, and all external customers.
• Is responsible for following all industry, organizational and departmental precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Successfully completes competencies as outlined by the departments operations as relates to age specific population and JC requirements.

Requirements

• CPR Certification required.
• Non-Violent Crisis Intervention Certificate within 90 days of employment.
• High School Diploma or equivalent is preferred.
• Completion of Nursing Assistant program is preferred.
• Prior healthcare and patient sitting experience preferred.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Schedule

3 days a week, 12-hour shifts with rotating weekends.