Patient Safety Screener Concierge PRN

Job Summary

The Patient Safety Screener/Concierge participates in high quality, patient-centered care responsible for greeting patients, families, visitors arriving at the hospital by operating a work space to control access of individuals that present to our facility. In collaboration with the patient care team, the Concierge screens individuals to ensure the patient and staff environment is free of potential exposure to respiratory illnesses and infectious diseases. The Patient Safety Screener Concierge works with the Volunteers and works collaboratively with other departments, including patient access, to ensure that the patient's needs are met. This position requires excellent customer service skills and the ability to work with minimal supervision.

Responsibilities

• Greets visitors and oversees visitor's sign-in and sign-out processing (notifies the appropriate parties of their arrival and provides a visitor or vendor badge as needed).
• Ensures a safe patient and staff environment by screening all entrants according to established guidelines.
• Utilizes approved screening methods as appropriate to the situation, including verbal screening and, when requested, temperature assessment.
• Provides resource information as needed (food, lodging, stores, etc.).
• Works collaboratively with other departments to ensure that the patient and the patients' families' needs are met.
• Knows Code colors and assists per disaster policies.
• Oversees Lobby – contacts necessary resources for all event occurrences.
• Oversees distribution of newspapers, mail, deliveries to patient.
• Accepts deliveries and/or directs delivery personnel to the proper location.
• Other duties as assigned.

Professionalism Standards

• Adheres to dress code, conduct and attendance policies.
• Accepts both positive and negative constructive feedback.
• Demonstrates a supportive/positive attitude toward the hospital and fellow employees – is a positive team member.
• Expresses self in an organized, comprehensive, articulate and concise manner.

Initiative Standards

• Adjusts to change, work pressures or different situations without undue stress.
• Demonstrates skill in developing improvements in work methods.
• Effective in cost control and resource utilization.

Key Relationships

• Maintains positive relationships with internal customers. Is effective in interacting with and problem solving.
• Maintains positive relationships with external customers. Is effective in interacting with and problem solving.
• Proactive in meeting customer's needs.
• Responds promptly to customer needs or requests.
• Keeps Director informed of problems, recommends solutions.
• Participates in education/development of peers and other staff.

Qualifications

• No experience required.
• No travel required.

Benefits

Del Sol Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location and position.

This response is AI-generated, for reference only.