Patient Safety Risk Manager

About the Role

The Patient Safety Risk Manager I supports systemwide patient safety and risk mitigation activities by assisting with event review, data preparation, and basic components of the patient safety program. This role helps investigate patient events, contributes to developing action plans with guidance, and supports regulatory readiness activities.

Responsibilities

• Assist with event review and initial assessment using established procedures.
• Support timely completion of Root Cause Analyses (RCAs) under supervision.
• Collect, organize, and summarize patient safety data to identify basic trends.
• Assist in preparing action plans that address identified safety risks.
• Participate in Environment of Care (EOC) rounding and document observations.
• Support survey readiness activities, including document preparation and escort/guide duties.
• Upload patient safety data into required databases with oversight.
• Participate in after-hours call rotation for patient safety event support.
• Attend and contribute to regular meetings (e.g., Tier 2 huddles) by preparing assigned data.
• Identify patient safety events in alignment with policies and escalate appropriately.
• Assist in preparing educational materials for safety campaigns (e.g., Patient Safety Week).
• Use appropriate resources to escalate issues to leadership with guidance.
• Participate in “Go See” activities with supervision to support follow-up assessments.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Healthcare Administration or other related field required.
• At least 1 year of experience in healthcare required.
• Certified Professional in Healthcare Quality (CPHQ) required, or attainment within 12 months of hire.
• Current RN License required.

Skills

• Foundational understanding of patient safety and clinical risk principles.
• Ability to collect and summarize data accurately.
• Basic knowledge of safety reporting and regulatory concepts.
• Strong organizational and communication skills.
• Ability to learn RCA methodology and apply guidance from senior staff.
• Ability to work collaboratively and escalate issues appropriately.

Benefits

• Comprehensive benefits package, including PTO.
• 401(k) retirement plan.
• Medical and dental plans.