Patient Safety Program Manager

Job Responsibilities and Requirements

• Integrates patient safety into the organizational structure and culture.
• Leads patient safety improvement initiatives, such as Regional and System patient safety committees, workgroups, and meetings.
• Investigates patient safety issues using event analysis methodology to conduct critical incident reviews (ACA, RCA, FMEA).
• Captures and analyzes data from FMEA and other patient safety tools like patient risk assessments.
• Analyzes trends to identify system opportunities leading to patient harm and leads efforts for systems improvement to prevent such harms.
• Collaborates with senior leadership in response to multiple safety projects, including Culture of Safety survey response and action planning, and initiatives promoting a Just Culture and High Reliability organization.
• Rounds routinely in all clinical care departments to assess and address risk reduction and patient safety activities/concerns, following up with department managers and leadership to ensure risk mitigation.
• Manages and supports multiple quality projects related to patient safety simultaneously.

Education and Experience

• Bachelor's degree or equivalent years of experience and education.
• Three years' experience.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Able to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

About the Role

Responsible for daily patient safety improvement for assigned ministry(s), medical group practices, and/or business units. Works with leaders, clinicians, and other staff in the development and implementation of strategies to identify and reduce risks, improve safety, and meet regulatory requirements. Ensures implementation of an integrated patient safety program to position the organization as a national leader in patient safety.