Patient Representative II (JR222407)

About the role

The Patient Representative II is responsible for providing exceptional patient care and support services to patients and families.

Responsibilities

• Assist patients and families with registration and insurance-related questions.
• Provide emotional support and guidance to patients and families during challenging times.
• Ensure accurate and timely documentation of patient interactions.
• Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• One year of relevant customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Basic computer skills.

Skills

• Customer service skills.
• Problem-solving abilities.
• Time management and organization skills.

Benefits

• Paid time off.
• Pension plan.
• Health insurance.

Pay

$20.00 - $25.00 per hour based on experience.

Schedule

Variable schedule to accommodate patient needs.