Patient Relations - WGM Louisville

White, Greer and Maggard Orthodontics is seeking a high-energy, bubbly individual to join our team as a Front Desk Receptionist/PR. This role is the first point of contact for our patients, ensuring they feel valued and cared for in a welcoming atmosphere. We foster a collaborative environment where everyone works together to achieve common goals.

About the role

As a member of our team, you will maintain our friendly and positive office culture, contributing to an environment where patients feel comfortable and supported throughout their orthodontic journey. Your warm demeanor and attention to detail will be key in creating positive patient experiences.

Responsibilities

• Greet and welcome patients with a warm smile and positive attitude.
• Schedule, reschedule, confirm, and cancel patient appointments as required.
• Assist with administrative tasks and maintain patient records.
• Promote our services and maintain a positive public image for the office.
• Courteously receive incoming telephone calls and take messages as needed.
• Verify insurance details and inform patients of uncovered fees.
• File documents and organize supplies.

Requirements

• High School diploma or GED.
• Ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette and professionalism.
• Outgoing and collaborative mindset.
• Friendly and bubbly personality.
• Ability to multitask and thrive in a fast-paced environment.

Previous experience in a similar role is a plus but not required.

Benefits

• Medical, dental, and vision insurance.
• 401K retirement plan.
• Collaborative and supportive teammates.
• Hands-on training.

Pay

$17 hourly or more, depending on experience.

Schedule

Full-time, 4-day work week (Monday–Friday, 7:30 AM–5:30 PM) with a rotating day off.