PATIENT RELATIONS SPECIALIST
About the role
Responsible for the oversight of patient valuables and personal belongings, assuring that all patient inquiries are addressed as quickly as possible. Responsibilities include concise documentation of all patient belongings and valuables delivered to us for safekeeping, return of all items to the patient or their APR, organization of items with current inventory on file for reference. Management also includes ensuring the timely return of all patient belongings and valuables upon discharge from our facility. Collaborate with and support with our Nursing Leadership and staff, ensuring adherence with our internal policies and that best practices are employed to identify performance improvement opportunities.
Experience Required
Excellent oral and written communication skills. Expertise in complaint resolution, customer service and healthcare experience.
Education Requirements
High School Diploma or Equivalent required
Pay
A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.
Benefits
We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
Cooper in the Community
We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
Awards and Designations
Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety.
Military and Veterans
Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
Nursing
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
Cooper in the Community
Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
Benefits
We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
Awards and Designations
Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety.
Military and Veterans
Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
Nursing
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.
Cooper in the Community
Cooper in the Community We take our role in the community very seriously. With a mission to serve, to heal and to educate, the Cooper Community Health Outreach Team provides several health education programs, presentations and consultations.
Benefits
We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.
Awards and Designations
Cooper University Health Care is recognized by many independent, national organizations for our standards of quality, excellence and safety.
Military and Veterans
Cooper is proud to employ veterans and active military from every branch of the armed services as part of our Cooper team. Their contributions to our organization, our community, and our patients are highly valued and appreciated.
Nursing
Nursing At Cooper, teamwork, respect and professional development are in our DNA. Be part of our team and on the forefront of innovation at the area’s leading academic health system. A Cooper nurse is ready to learn, ready to teach, and above all – ready first.