Patient Relations & Administrative Coordinator

About the Role

Sugarbug Dental & Orthodontics is seeking a Patient Relations & Administrative Coordinator to join our premier Camarillo practice. For over 16 years, Sugarbug has been the cornerstone of pediatric dental excellence in Ventura County. We are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator.

Responsibilities

• Orchestrate the "Sugarbug Experience": Deliver a VIP first impression for families, ensuring a seamless transition from the front door to the clinical chair.
• Strategic Revenue Cycle Support: Manage insurance eligibility verification and financial transactions with absolute accuracy and professional discretion.
• Precision Scheduling: Optimize the doctor's schedule to ensure maximum efficiency without compromising our "patience-first" philosophy for children.
• Digital Leadership: Navigate our technology-forward practice management systems to maintain pristine digital patient records.
• Community Relations: Act as a liaison between our practice and the Camarillo/Oxnard communities we serve.

Requirements

• Academic Excellence: A Bachelor’s Degree (Communications, Business, Psychology, or Healthcare Admin) is highly preferred.
• Industry Pedigree: Experience in a high-end service environment—think VIP medical practices, boutique hospitality, or luxury retail.
• Communication Mastery: Exceptional verbal and written skills. Bilingual (English/Spanish) is a major asset in our diverse county.
• The "Sugarbug Spirit": A natural ability to engage with children and put anxious parents at ease.
• Tech Savvy: Comfortable in a paperless, innovative environment that utilizes the latest in dental software.

Benefits

• Career Stability: 16+ years of growth and a reputation for being the "best in the county."
• Elite Culture: A supportive, high-energy environment that celebrates team wins and community impact.
• Prime Location: Beautiful offices in Camarillo and Oxnard, offering a sophisticated work environment close to the best of Ventura County.

Pay

$31,000 - $54,000 yearly (based on your specific education and industry experience).