Patient Registration Supervisor

We are looking for a Patient Registration Supervisor to support a healthcare team in Sacramento, California through a Contract assignment. This on-site role will lead evening and overnight registration operations, guide front-line staff, and help maintain smooth patient access workflows in a hospital setting. The ideal candidate brings supervisory experience, sound judgment, and the ability to build strong working relationships across teams while keeping daily operations organized and responsive. Responsibilities: • Oversee evening and night-shift patient registration staff, providing direction, coverage support, and day-to-day leadership for approximately 20 team members. • Serve as the on-call supervisor as needed, responding to operational issues and helping maintain continuity of service outside standard hours. • Review and act on daily operational reports to monitor workflow, staffing needs, and service performance. • Conduct regular rounding with team members to address questions, reinforce expectations, and support a consistent patient registration process. • Lead daily team huddles to communicate priorities, share updates, and align staff on shift goals. • Handle employee relations matters such as coaching, attendance concerns, performance follow-up, and coordination of disciplinary actions in partnership with leadership. • Collaborate with ancillary and cross-functional hospital departments to resolve issues, improve communication, and support efficient patient flow. • Assist with staff oversight activities related to scheduling, training support, and general operational coordination within the department. • Prior experience supervising staff in a customer service, patient access, or healthcare operations environment. • Demonstrated ability to work effectively with peers, front-line employees, and department leadership. • Working knowledge of Microsoft Excel and familiarity with Google-based workplace tools. • Strong communication skills with the ability to give direction, manage concerns, and maintain composure in a fast-paced setting. • Ability to interpret routine reports and use data to support daily operational decisions. • Healthcare experience is preferred, especially within a hospital or patient registration environment. • Experience working with union-represented employees is a plus. • No license is required for this position. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.