Patient Registration Specialist - Surgical & Trauma

About the role

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA).

Responsibilities

• Pre-registration, registration, payer identification and verification
• Referral to financial counseling
• Determine and collect patient's financial responsibility at the point of service
• Understand regulatory requirements including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA

Requirements

• High school graduate or equivalent required
• Associate’s degree in healthcare or business-related field preferred
• Bilingual capability (English/Spanish) desirable
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred
• Training experience a plus
• Knowledge of government programs such as Medicare and Medicaid

Qualifications

• Excellent knowledge of MS Office and familiarity with relevant computer software
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills
• Must be able to meet strict deadlines
• Strong analytical and problem-solving ability, and excellent organizational skills
• Ability to complete multiple tasks simultaneously
• Able to develop trust with leaders in the organizations
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance
• Able to understand complex multifactor situations and bring appropriate solutions
• Able to work both independently and in a team environment

Skills

• Excellent knowledge of MS Office and familiarity with relevant computer software
• Strong team leadership skills
• Strong organization, interpersonal, and customer relations skills
• Ability to meet strict deadlines
• Strong analytical and problem-solving ability
• Educational background in healthcare or business-related fields
• Bilingual capability (English/Spanish)
• Experience in a medical or hospital patient access or financial services environment
• Training experience
• Knowledge of government programs such as Medicare and Medicaid

Benefits

Not specified

Pay

Not specified

Schedule

First Shift (United States of America)