Patient Registration Specialist Outpatient Therapy

Join CarePartners Health Services, part of HCA Healthcare, where colleagues are trusted and valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care and recognizing the unique worth of each individual.

About the role

As a Patient Registration Specialist with our Outpatient Therapy Program, you will schedule appointments and register patients to support the clinical practice. This role involves providing excellent customer service and completing a variety of duties associated with daily operations, including assisting with patient referrals and registration in our Outpatient Therapy Clinic. The position is full-time, Monday through Friday during daytime hours.

Responsibilities

• Schedule patient appointments for the Outpatient Therapy Clinic.
• Register patients and assist with referrals.
• Provide excellent customer service in a healthcare setting.
• Perform various administrative duties to support daily clinic operations.

Requirements

• High School diploma or GED (required).
• One year of experience in a customer service role or healthcare setting (required).
• Two years of experience in a customer service role or healthcare setting (preferred).
• Experience working with practice management software, including scheduling and registration (preferred).

Benefits

CarePartners offers a total rewards package supporting health, life, career, and retirement for our colleagues. Available plans and programs include:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Retirement savings resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About Us

CarePartners Health Services is a healthcare organization serving western North Carolina, offering a full continuum of post-acute care, including rehabilitation, home health, adult care, hospice, and palliative care. We also operate a full acute care rehabilitation hospital. Based in Asheville, North Carolina, CarePartners is dedicated to helping people live full and productive lives despite illness, injury, disability, or aging-related challenges. With over 1,200 colleagues and 400 volunteers, CarePartners is part of Mission Health, an operating division of HCA Healthcare.