Patient Registration Specialist - ED FT Evening

About the role

The Patient Registration Specialist will be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. They must ensure accuracy in data entry into the computer system for patient demographic and benefit information. The Specialist must verify benefits eligibility and limitations, coordinate benefits, and determine and collect the patient's financial responsibility at the point of service. Additionally, they should be familiar with regulatory requirements including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, HIPAA, and EMTALA.

Responsibilities

• Pre-registration and registration
• Payer identification and verification
• Referral to financial counseling
• Point of service collections
• Verify benefits eligibility and limitations
• Determine and collect patient's financial responsibility
• Understand regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, HIPAA, and EMTALA)

Requirements

• High school graduate or equivalent
• Associate’s degree in healthcare or business-related field preferred
• Bilingual capability (English/Spanish) desirable
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred
• Training experience a plus
• Knowledge of government programs such as Medicare and Medicaid

Qualifications

• Excellent knowledge of MS Office and familiarity with relevant computer software
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills
• Must be able to meet strict deadlines
• Strong analytical and problem-solving ability, and excellent organizational skills
• Ability to complete multiple tasks simultaneously
• Ability to develop trust with leaders in the organizations
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance
• Ability to understand complex multifactor situations and bring appropriate solutions
• Ability to work both independently and in a team environment