Patient Registration Representative - PRN Weekend

Position Summary

The Patient Registration Representative is responsible for Inpatient/Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/families and a professional image.

Hours: Every other weekend Sat/Sun 3p-11p.

Responsibilities

• Monitor schedule daily for patients arriving at the department for the day if applicable.
• Admit/register scheduled and non-scheduled or emergent patients for the assigned department.
• Conduct bedside admission on patients who are direct admits to the unit as needed.
• Obtain identification to assure accuracy of demographic and insurance information; enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greet patient and/or relative; interview and obtain or recheck pertinent information.
• As required, collect co-payments or deposits as appropriate for service being rendered; balance cash drawer as part of the end of the day process.
• Explain facility policies and ensure patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time; clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Comply with Medicare/Medicaid and other insurance rules and regulations; complete MSPQ as required for admission.
• Attend and participate in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Perform other duties or projects assigned by Management, including special projects, telephone coverage, filing, scanning, copying and other duties as instructed.

Required Qualifications

• High School Graduate or GED.

Preferred Qualifications

• 1 or more years of experience in clerical, registration and/or customer service within a health care setting.