Patient Registration Rep - Evening Shift
IHA · Wilmington, DE · 1 wk ago
Full-time
Employment Type: Full-Time
Shift: 40 hours per week, Evening shift (4:00 PM – 12:30 AM). Weekend and holiday rotations.
About the role
The Patient Access Rep is the entry-level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; provides general information to hospital users, patients, and families; ensures that patients meet financial requirements; delivers excellent patient-focused customer service; and communicates effectively to service delivery areas to maximize patient flow and customer service.
The PAR I employee is certified in all functional areas for PAR I, which include:
- Up-Front Collections
- Emergency Department Registration
- Outpatient Registration
- OP Surgery & Special Procedures Registration
- Express Check-In Desk
- Insurance Verification
Requirements
- High school graduate degree required
- At least 1 year of experience working in hospital admissions, business office, and/or physician's office required
- Knowledge of EPIC EMR
- Knowledge of insurance verification highly preferred
- Strong verbal and written communication skills
- Medical Terminology required
- HFMA CRCR or NAHAM CHAA certification required within one (1) year of hire
Benefits
- Comprehensive benefit packages, including medical, dental, vision, and mental health coverage
- Paid time off
- 403B retirement plan
- Education assistance
- Voluntary benefits (pet insurance, accident insurance, hospital indemnity, and others) available from the first day of employment
- Work/Life balance with flexible schedules
- Free onsite parking