Patient Registration - ED

Position Summary

The Emergency Department Registration Representative serves as the first point of contact for patients entering the Emergency Department. This role is responsible for efficiently and accurately collecting patient demographic and insurance information, completing registrations, and ensuring a positive patient experience in a fast-paced, high-stress environment. The ideal candidate demonstrates strong customer service skills, attention to detail, and the ability to remain calm under pressure.

Key Responsibilities

• Greet and register patients promptly upon arrival to the Emergency Department
• Accurately collect and verify patient demographic, insurance, and contact information
• Obtain necessary documentation, signatures, and consent forms in compliance with regulatory guidelines
• Enter patient information into the hospital information system with a high level of accuracy
• Verify insurance eligibility and communicate financial responsibility when applicable
• Collaborate closely with clinical staff to ensure timely patient flow and prioritization
• Maintain patient confidentiality and comply with HIPAA regulations
• Handle sensitive situations with professionalism, empathy, and discretion
• Monitor and maintain registration work queues to ensure productivity standards are met
• Provide general assistance and answer patient inquiries as needed

Skills & Qualifications

• 2+ years of work experience
• Empathetic and compassionate
• Passionate for helping others
• Strong technology skills

About the Role

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Requirements

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis, IN.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.