Patient Registration

About the role

We are looking for a detail-oriented Patient Registration team member to join a healthcare team in Mount Vernon, Washington. This Long-term Contract position focuses on welcoming patients, coordinating registration activities, and supporting front-desk communication in a busy clinical environment. The role is ideal for someone who is organized, service-minded, and comfortable handling sensitive information with accuracy and care.

Responsibilities

• Welcome patients and complete registration for outpatient appointments and emergency visits with accuracy and efficiency.
• Manage incoming calls through the main switchboard and direct inquiries to the appropriate departments or staff members.
• Communicate urgent announcements by paging emergency codes and other critical messages when needed.
• Update, verify, and maintain patient demographic and account information within registration systems.
• Provide courteous assistance to patients, families, and internal staff while addressing questions and resolving routine issues.
• Support scheduling, insurance-related intake steps, and other administrative tasks that help maintain smooth daily operations.
• Follow established healthcare procedures and privacy standards while working with confidential patient information.
• Contribute effectively in a high-volume setting and assist the team with additional front-office duties as required.

Requirements

• High school diploma or equivalent is required.

Qualifications

• Prior experience in healthcare registration, a medical office, patient access, or customer-facing support is preferred.

Skills

• Strong verbal communication and interpersonal skills with a consistent focus on patient service.
• Ability to work carefully with detailed information and maintain a high level of accuracy.
• Comfort handling confidential records and interacting with patients in a detail-oriented manner.
• Dependable work habits and the ability to manage responsibilities independently as well as collaboratively.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

Schedule

• Flexibility to work evenings, nights, weekends, and holidays based on scheduling needs.