Patient Registration Coordinator (Bilingual)
Community Dental Partners is revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra reflects who we are: a culture built on values, believing in a bigger picture where everyone has the tools, training, and support to work their best and serve their community. We focus on relationships beyond dentistry, guided by nine pillars including humility, gratitude, personal honesty, and responsibility. We are passionate, work as a team, and stand for excellence—always.
Benefits
- 401(k)
- Health (PPO/HSA), Vision, Dental insurance
- Disability insurance (STD/LTD)
- Accident Insurance
- Life Insurance (Employee, Spouse, and Child options)
- Paid Time Off
- Holiday Pay
- Hepatitis B and CPR certifications provided
- Company-provided polos
- Career Growth Opportunities
- Company-provided online learning courses
- Competitive Compensation
- Paid training
- Employee fun days and holiday celebrations
- Employee Assistance Program (EAP)
- Perks @ Work, Employee Discount Program
About the role
The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We seek a happy, responsible individual who takes initiative and thrives as a team player, setting a positive tone for patients. This role offers the opportunity to create a wonderful patient experience and serves as the bridge between the front and back of the office, supporting patients, staff, and doctors in various ways. If you enjoy making connections with people, this is the right position for you.
Responsibilities
- Greet patients upon arrival
- Obtain and review insurance information for accuracy, routing it to the appropriate staff member
- Distribute paperwork to patients based on their needs, answer routine questions, and review paperwork for accuracy upon return
- Update patient status in the computer according to established guidelines
- Verify insurance and frequencies as needed
- Assist with attaching payments, sending claims, and checking billable X-rays
- Clean and maintain the front office area and lobby
- Perform other duties as assigned
Requirements
- High school diploma or GED preferred
- Dental experience required
Qualifications
- Customer Service Skills: Ability to provide excellent patient service to meet dental needs
- Multi-Tasker: Ability to prioritize and address multiple demands concurrently
- Communication: Effective communication with the clinical team, patients, responsible parties, and staff
- Team Mindset: Ability to work collaboratively for the good of the patient
- Positive Problem Solver: Ability to think on your feet and find solutions to unique issues
Schedule
Monday–Friday at Avenue Dental Brownwood.