Patient Registration Coordinator (Bilingual)

Brief Overview

Career Growth Opportunities, Health Benefits, Paid Time Off

Position Details

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office.

Essential Duties

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
• Change and update patient(s) status in the computer according to established guidelines
• Verify insurance and frequencies when needed.
• This greeter will assist with attaching payments, sending claims, checking billable x-rays
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Requirements

• High school diploma or GED preferred.
• Dental Experience is Preferred but NOT Required
• Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
• Multi-Tasker – ability to prioritize and address multiple demands concurrently.
• Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
• Team Mindset – the ability to work within a team for the good of the patient.
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

About the Role

Community Dental Partners revolutionizes dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are. We are committed to a culture of values and treat our patients, team members, and work like GOLD!

Qualifications

• High school diploma or GED preferred.

Schedule

Monday-Friday

Pay

$14-16/hr (based on experience)! 🎉

Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.