Patient Registration Coordinator

Patient Registration Coordinator

New Season Treatment Centers is seeking a Patient Registration Coordinator to join our team. We are a leading national health care service provider of outpatient treatment centers specializing in Opioid Use Disorder ("OUD"). Our team members engage in medication-assisted treatment, counseling, support, and care management.

About the role

This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. The coordinator also schedules appointments and provides customer service.

Responsibilities

• Complete the pre-registration process for all new clients.
• Schedule appointments accordingly, including orientation of new patients.
• Maintain monitoring of all patient activities on center premises.
• Provide customer service as a point of contact for patient inquiries.
• Collect co-payments and patient financial responsibility at the time of service.
• Ensure that all necessary demographics, billing, and clinical information is entered in the registration system with timeliness and accuracy.
• Maintain strong communication with the Program Director, physicians, and other nursing staff regarding intakes.
• Verify insurance benefits and obtain prior authorization as necessary.
• Perform administrative tasks such as answering phones, checking and delivering mail, and maintaining supply inventory.

Requirements

• High School Diploma or GED.
• Minimum of 1-year receptionist and cashier or other related experience.
• Minimum of 1-year of healthcare experience.

Benefits

• Early morning hours (allows for a great work-life balance).
• Competitive pay.
• Generous PTO (3 weeks with buy-up options).
• Excellent medical (EPO & PPO plans), dental, and vision insurance.
• FSA's, telehealth, and tele-counseling services.
• Life insurance.
• Short/long-term disability.
• 401(k) with up to 3% matching.
• Reimbursement for education, licenses, tuition, etc.
• Referral bonus (up to $2,000).

Essential Position Requirements

• Medical insurance experience.