Patient Registration Clerk

Responsibilities

• Greets and receives patients and visitors coming to the office with a friendly greeting.
• Verifies and documents insurance eligibility at the beginning of the month or one week prior to appointment unless the patient has Medi-Cal or is only registering for laboratory services.
• Verifies and documents patient's PCP and follows process if patient requests change.
• Works with patient to resolve insurance issues prior to visit.
• Ensures that eligibility is verified for all patients before they receive treatment with any provider.
• Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
• Checks in patients for their appointments in NextGen.
• Pick-up and timely distribution of mail daily.
• Promptly answers telephone calls to the reception station.
• Orders supplies for the reception station and obtains necessary approvals (or identifies need for re-ordering).
• Prepares new patient for their appointments in NextGen.
• Enters all pertinent patient demographics, insurance carrier information and processes.
• Batches ledgers daily.
• Ensures members are enrolled in the Patient Portal.
• Collections fees when applicable. (Copays and POA's).
• Completes annual and monthly trainings.
• Affords assistance with Phressia.
• Checks eligibility and form requirements in Phreesia.
• Be responsible for collecting payments and daily cash.
• Enters all pertinent patient, company and insurance carrier information.
• Prepares new patient charts.
• Daily deposits.
• Schedules patient appointments.

Requirements

• High School graduate or equivalent required.
• Ability to deal responsibly with matters of a confidential nature.
• Ability to prioritize work.

Qualifications

• Ability to deal responsibly with matters of a confidential nature.
• Ability to prioritize work.

Skills

• Confidentiality
• Time Management

Benefits

• Not specified

Pay

The pay range for this position at commencement of employment is expected to be reasonably between $24.73 and $29.09. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

Not specified