Patient Registration

About the role

We are seeking a friendly and organized Patient Registration Specialist to join our Neuro‑Ophthalmology practice at the Bethel Road office. As the first point of contact for the clinic, you will ensure a positive patient experience by greeting customers, registering patients, collecting payments, verifying insurance eligibility, and answering incoming calls. This position may float between the Bethel Road and Neuro‑Ophthalmology locations.

Responsibilities

• Professionally greet all customers.
• Register all patients (may be for both Ohio ENT and Hearing Health Solutions).
• Update all patient demographics each visit.
• Schedule, reschedule, and confirm patient appointments.
• Scan documents into EHR as needed.
• Collect and post copayments and payments for non‑covered items sold.
• Verify referrals are in place for patients.

Requirements

• High school diploma or equivalent (GED required).
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast‑paced environment.
• Proficiency in basic computer skills and familiarity with electronic health records (EHRs).
• Ability to work well in a team‑oriented environment.
• Prior experience in a medical office or healthcare setting is preferred.

Benefits

• Medical, dental, and vision insurance
• Paid personal time
• Paid holidays
• 401(k) plan
• Paid short‑term disability, long‑term disability, and life insurance

Pay

Competitive salary.

Schedule

Monday–Friday, 8:00 a.m.–4:30 p.m.; occasional overtime and travel required.