Patient Registration (Adult Outpatient Clinic)

Patient Registration Representative

Position Summary
We are seeking a friendly, professional, and customer-focused Patient Registration Representative to serve as the first point of contact for patients and visitors. This role is responsible for creating a welcoming experience while ensuring accurate patient registration, insurance verification, and appointment coordination.

Key Responsibilities

• Greet patients, visitors, and business partners with professionalism, courtesy, and compassion.
• Facilitate patient flow from arrival through check-in and final destination in an efficient and timely manner.
• Accurately locate and register patients within the electronic medical record (EMR) system.
• Verify patient demographics, insurance coverage, and eligibility for services.
• Maintain a strong customer-service focus during both in-person and telephone interactions.
• Support the checkout process and schedule follow-up appointments as needed.
• Answer general questions related to laboratory, pharmacy, and radiology services.
• Ensure accurate documentation and maintain patient confidentiality at all times.
• Aid patients with navigation throughout the facility and provide support as needed.

Required Qualifications

• Minimum of 2 years of customer service experience.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, families, and healthcare staff.
• Excellent attention to detail and organizational abilities.
• Ability to prioritize tasks and work with a sense of urgency in a fast-paced environment.
• Strong problem-solving, critical-thinking, and de-escalation skills.
• Demonstrated ability to work effectively as part of a team.
• Comfortable learning and utilizing healthcare technology systems, including EMR platforms.

Preferred Qualifications

• Previous experience in patient registration, healthcare administration, medical reception, or a related healthcare setting.
• Experience with EMR systems, including Epic or similar platforms.
• Proficiency with Microsoft Office Suite applications.

Physical Requirements

• Ability to walk throughout the facility during the workday.
• May be required to lift or transport supplies and equipment.
• Assist with escorting patients throughout the facility.
• Ability to push wheelchairs and provide mobility assistance when needed.

Ideal Candidate

The ideal candidate is compassionate, adaptable, and committed to delivering outstanding patient experiences. They thrive in a team-oriented environment, remain calm under pressure, and are dedicated to supporting patients through every step of their healthcare journey.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis, IN. Application Deadline This position is anticipated to close on Jul 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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