Patient Registrar, Senior - Guest Registration

Job Summary

Pali Momi Medical Center, a leading healthcare provider serving Central and West O'ahu, seeks a Senior Patient Registrar to join our dedicated team. With a focus on providing exceptional customer service and managing patient admissions, this role plays a crucial part in ensuring the smooth operation of our facilities.

About the Role

The Senior Patient Registrar coordinates the scheduling and efforts of Patient Registrars, manages bed assignments, and oversees the completion of preliminary authorization/verification. This position also involves auditing and reporting on pre-registration, registration, quality management, and admissions requirements.

Responsibilities

• Coordinate the scheduling and efforts of Patient Registrars
• Manage bed assignments and preliminary authorization/verification
• Audit and report on pre-registration, registration, quality management, and admissions requirements
• Ensure timely and accurate patient registration and admissions processes
• Facilitate efficient and helpful registration service for patients and external/internal customers
• Provide assistance in obtaining patient personal, financial, and insurance information
• Ensure quality guest experience through prompt evaluation and triage in the emergency room

Requirements

• Associate's degree in Business or Health Care field related to patient admissions and/or equivalent combination of education, training, and experience
• Two (2) years patient admissions or patient registration experience

Qualifications

• Excellent organizational and management skills
• Commitment to delivering high-quality healthcare to Hawai‘i’s people

Benefits

We offer a comprehensive benefits package including competitive pay and a variety of additional perks designed to support your well-being and career growth. Salary range for selected candidates will be determined based on qualifications, experience, and internal equity considerations.

Equal Opportunity Employer

Hawai‘i Pacific Health is committed to fostering a diverse and inclusive workplace. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other characteristic protected by law.