Patient Registrar PRN

About the role

Join HCA Florida Kendall Hospital as a Patient Registrar, where you will play a key role in the patient experience by ensuring timely and accurate registration. This position requires flexibility, with current coverage needed for the overnight shift.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information, utilizing carts/computers on wheels for bedside registration.
• Provide exemplary customer service throughout the registration process.
• Ensure charts are completed accurately and verify all insurance coverage, obtaining pre-certification/authorization as needed.
• Calculate and collect patient liability amounts.
• Secure all necessary signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.
• Assign Insurance Plans (IPlans) accurately and verify insurance benefits to determine pre-certification/authorization status via online resources or phone.
• Initiate pre-certification/authorization/notification of admission if required and not already obtained, entering all information into the registration system.
• Explain policies regarding services, pricing, insurance billing, and payment of accounts to patients.
• Process patient charts according to established paperwork flow needs and productivity standards.

Requirements

• 1 year of related experience preferred.
• Demonstrated proficiency in Microsoft Office applications required.

Benefits

HCA Florida Kendall Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues, including:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.