Patient Registrar Overnight with Rotating Weekends

Schedule

7 pm – 7 am with rotating weekend shifts

About the role

As a Patient Registrar at Highlands‑Cashiers Hospital, you will be responsible for timely and accurate patient registration, interview patients for all pertinent account information, and verify insurance coverage.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Perform bedside registration using carts/computers on wheels.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre‑certification/authorization.
• Calculate and collect patient liability amounts.
• Obtain all necessary signatures for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre‑certification/authorization status via online or other resources.
• If required, initiate pre‑certification/authorization/notification of admission via Passport, online, or phone.
• Enter all information and authorization/referral numbers into the registration system.
• Secure signatures for treatments, release of medical information, insurance benefits assignment, and payment from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrated proficiency in Microsoft Office applications required.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability, and other leaves of absence.
• 401(k) plan with 100 % match on 3 %–9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.