Patient Registrar Evening Nights and Weekends

Schedule

Friday – Monday, 7:00 pm – 4:30 am

About the role

At HCA Healthcare we are committed to caring for patients with purpose and integrity. We care like family! As a Patient Registrar at Mission Hospital, you will be responsible for timely and accurate patient registration, interviewing patients for all pertinent account information, and verifying insurance coverage.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information
• Perform bedside registration using carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources
• Initiate pre-certification/authorization/notification of admission via Passport, online or phone call when required
• Enter all information and authorization/referral numbers into the registration system
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
• Obtain copies of necessary identification and insurance cards
• Understand and explain policies regarding services, pricing, insurance billing, and payment of account

Qualifications

• 1 year of related experience preferred
• Demonstrates proficiency in Microsoft Office applications required

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Eligibility for benefits may vary by location.