Patient Registrar Days Evenings and Weekends

Schedule

Sunday, Monday, Wednesday and Thursday 2 pm – 8:30 pm and Tuesday 12 pm – 8:30 pm

About the role

As a Patient Registrar you will be responsible for timely and accurate patient registration, interviewing patients for all pertinent account information, and verifying insurance coverage. The position involves both workstation and bedside registration, providing exemplary customer service, and ensuring all necessary signatures and documentation are obtained for treatment.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information.
• Perform bedside registration using carts/computers on wheels.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre‑certification/authorization.
• Calculate and collect patient liability amounts.
• Secure all required signatures for treatment, release of medical information, insurance benefits assignment, and payment of services.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre‑certification/authorization status via online or other resources.
• If pre‑certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, online, or phone call.
• Enter all information and authorization/referral numbers into the registration system.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrated proficiency in Microsoft Office applications required.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability, and other leaves of absence.
• 401(k) plan with a 100 % match on 3 %–9 % of pay (based on years of service).
• Employee Stock Purchase Plan, flexible spending accounts, and financial‑wellness counseling.
• Education support: tuition assistance, student‑loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.