Patient Registrar

Schedule

Sunday – Wednesday, 8:30 am – 5:00 pm

About the role

At HCA Healthcare we are committed to caring for patients with purpose and integrity. We care like family! Join TriStar Summit Medical Center as a Patient Registrar and help deliver an outstanding patient experience.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information
• Perform bedside registration using carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources
• Initiate pre-certification/authorization/notification of admission via Passport, online or phone when required
• Enter all information and authorization/referral numbers into the registration system
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
• Obtain copies of necessary identification and insurance cards
• Understand and explain policies regarding services, pricing, insurance billing, and payment of account

Qualifications

• 1 year of related experience preferred
• Proficiency in Microsoft Office applications required

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts