Patient Registrar
HCA Healthcare · Richmond, VA · 3 wk ago
On-siteAdministrative$15–$21.44/hrFull-time
Hourly wage estimate: $15.00 - $21.44 per hour. Factors such as skills, experience, and internal comparisons may influence the actual salary offered.
Schedule
Monday - Friday, 7:30 AM - 4:00 PM
About the Role
As a Registrar, you will be responsible for timely and accurate patient registration. You will interview patients for all pertinent account information and verify insurance coverage.
Responsibilities
- Interview patients at workstations or at bedside to obtain all necessary account information
- Perform bedside registration utilizing carts/computers on wheels
- Provide exemplary customer service
- Ensure charts are completed and accurate
- Verify all insurance and obtain pre-certification/authorization
- Calculate and collect patient liability amounts
- Ensure that all necessary signatures are obtained for treatment
- Process patient charts according to paperwork flow needs and established productivity standards
- Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information
- Assign Insurance Plans (IPlans) accurately
- Verify insurance benefits and determine pre-certification/authorization status via online or other resources
- Initiate pre-certification/authorization/notification of admission if required and not already obtained, via Passport, online, or phone call
- Enter all information and authorization/referral numbers into the registration system
- Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties
- Obtain copies of necessary identification and insurance cards
- Explain policies regarding services, pricing, insurance billing, and payment of account
Requirements
- 1 year of related experience preferred
- Proficiency in Microsoft Office applications required
Benefits
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services
- Wellbeing support, including free counseling and referral services
- Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan
- Flexible spending accounts
- Retirement readiness tools, rollover support, and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
- Fertility and family building benefits, adoption assistance
- Life insurance, supplemental health protection plans
- Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
Note: Eligibility for benefits may vary by location.