Patient Registrar

Hourly wage estimate: $15.00 - $21.44 per hour. The estimate represents the typical wage range for candidates hired in this role.

Schedule: 2:00 PM - 10:30 PM with rotating weekend work.

About the Role

As a Registrar with TriCities Hospital, you will be part of an organization devoted to giving back, with colleagues who invested over 156,000 hours volunteering in communities last year. This role involves timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information, utilizing carts/computers on wheels for bedside registration.
• Provide exemplary customer service and ensure charts are completed and accurate.
• Verify all insurance coverage and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure all necessary signatures are obtained for treatment, release of medical information, assignment of insurance benefits, and payment of services.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives, or responsible individuals to obtain identifying, demographic, insurance, and financial information.
• Assign Insurance Plans (IPlans) accurately and verify insurance benefits.
• Determine pre-certification/authorization status via online resources or other methods; initiate authorization if required.
• Enter all information and authorization/referral numbers into the registration system.
• Secure necessary signatures from legally responsible parties.
• Obtain copies of identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Requirements

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Benefits

TriCities Hospital offers a total rewards package that supports health, life, career, and retirement, including:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs: paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources: 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits: fertility and family building support, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.