Patient Reception Specialist - McKinney Central

Position Duties & Responsibilities

• Greet all patients and visitors in a professional and welcoming manner
• Prepare patients for their appointments and inform them of relevant and required information for their visit
• Proactively communicate unexpected schedule delays to patients and assist with member comfort should delays arise
• Keep the reception and patient waiting areas clean and organized

Required

• A high school diploma or equivalent
• Proficiency in medical terminology and insurance practices
• Proficient in the use of computer programs and applications including Google Suite and practice EMR systems
• Competency in basic arithmetic to make calculations, balance and reconcile figures, and make change accurately
• Knowledge of CPT and ICD-10 coding
• Excellent customer service skills with a positive, proactive service attitude
• Effective professional communication — verbal and written — with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds
• Flexibility to shift priorities, maintain confidentiality, and establish effective interpersonal work relationships

Preferred

• Experience in primary care, family practice, internal medicine, urgent care, or emergency room settings
• Current BLS Certification for healthcare providers
• Bilingual in English/Spanish

What We Offer

• Competitive salary and incentives
• Generous PTO
• 10 paid holidays
• Medical, Dental, and Vision Insurance
• 401k Investment Plan
• Company Equity