Patient Outreach Specialist

Job Summary

Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. Supports a clinic by managing and coordinating care for their panel of patients. Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing.

Qualifications

• Post secondary education of one - two years, with an emphasis in healthcare or medical related field is preferred.
• A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or various integrated care systems preferred.
• Training in Motivational Interviewing and/or Mental Health First Aid preferred.
• A background as a Certified Medical Assistant (CMA) is Required.