Patient Observer, Emergency Department, 32hrs, Days, CL
UMass Memorial Health · Clinton, MA · 1 mo ago
Healthcare$15–$21.16/hrFull-time
Major Responsibilities
- Develops and maintains good human relations skills.
- Introduces self by name to the patient and engages in eye contact.
- Consistently displays a respectful, empathetic and caring attitude toward both the patients and their family members.
- Consistently observes for suicidal and/or violent behavior.
- Stays in close proximity of the patient and keeps them in the visual field at all times.
- Ensures patient safety at all times including while in the bathroom and when transported to other departments.
- Maintains 15-minute checks with documentation unless otherwise directed.
- Patient Safety Observers can monitor more than 1 patient if deemed appropriate by the licensed staff in charge.
- Follows the directions of the nurse in charge.
- May transport patients if directed by the licensed staff in charge.
- When not observing a patient, the patient safety observer can be used for other ancillary activities as directed by the nursing supervisor (making beds in the ED, stocking, assisting with transporting patients).
- Functions in a float position and is assigned to the areas with patient needs.
- Maintains patient dignity at all times and advocates for the patient.
Position Qualifications
- Required: High School diploma or equivalent.
- CPR Certification within 6 months of hire.
- Preferred: Previous position held in a healthcare setting preferred.