Patient Navigator Palliative Care

About the Role

The Patient Navigator primarily supports our Bereavement Follow-Up program and Palliative Care program initiatives as needed. This role assists patients to anticipate, identify, and overcome barriers within the health care system.

Responsibilities

• Assists patients to anticipate, identify, and overcome barriers within the health care system.
• Understands patient diagnosis and coordinates their treatment plans.
• Seeks assistance for appropriate social services and communicates with their treatment team, family, and significant others.
• Documents interactions and outcomes.
• Consults with physicians, nursing staff, and social work regarding progress and concerns about patient and/or family.
• Helps to modify and enhance the patient navigation process by incorporating the barriers identified in the community needs assessment.
• Performs other duties as required.

Requirements

• Experience in a medical office environment is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Qualifications

• Education: High school diploma or equivalent is required.
• Certification: None.
• Years of relevant experience: 0 to 2 years is preferred.
• Years of experience supervising: None.

Schedule

PRN (Monday-Friday with flexible/variable hours), on-site and remote as scheduled.