Patient Navigator Hematology/Oncology Full Time Days

About the Role

Provides comprehensive, patient and family focused care coordination for medically complex pediatric patients across the continuum of care as a member of the Hematology/Oncology team. Collaborates with all team members to promote patient and family self-management and to optimize the health and well-being of the patient and family.

Reports to: Hematology/Oncology Practice Manager

Responsibilities

• Establishes a supportive and effective relationship with the patient/family in the inpatient setting and educates them on the navigator role.
• Completes comprehensive and on-going assessments of patient/family goals of care.
• Completes and maintains shared documentation.
• Identifies barriers to follow-up care and assists patient/family to follow medical plan of care including follow-up appointments, medication compliance.
• Maintains contact with family following discharge, reviewing medication schedule/dosing and appointments.
• Provides anticipatory guidance, clarification and education surrounding specific disease process, therapies, treatments and interventions of patient/family and team members.
• Facilitates patient and families understanding of the treatment plan.
• Collaborates with team members to provide emotional and education support for patient and family, including providing family with information necessary for informed decision making.
• Identifies and consults additional interdisciplinary supportive services as needed.
• Analyzes process within the health care system affecting the medically complex patient population and direct care staff and facilitates changes to maximize outcomes through quality improvement initiatives and/or research development.
• Collaborates with leaders in program development, supports change and adapts to meet program goals.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Participates in interdisciplinary rounds and care conferences as required.
• Seeks new knowledge and participates in learning opportunities to support the care of children with medically complex needs.
• Willingly accepts any other assignment that may be requested.
• Utilizes hospital resources and time respectfully and accountably.

Requirements

• Bachelor’s Degree in Nursing required; Master’s preferred.
• Minimum of 2 years pediatric nursing in hematology/oncology preferred.
• Sets priorities and makes decisions of a complex nature.
• Interfaces directly with physicians, patients, family members, and other health team members.
• Maintains confidentiality of patient’s medical records.

Physical Requirements

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

• Light lifting, pushing, and pulling is required for 1-20 lbs occasionally.
• Frequent moving of objects of less than 10 lbs is required.
• Frequent sitting with some walking, standing, squatting, bending, and reaching is required.
• Keyboard/computer use and/or repetitive motions may be required.