Patient Navigator

Responsibilities

• Provide support and oversight to the Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff;
• Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address;
• Participates in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery;
• Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor;
• Supports and empowers survivors to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers;
• Develops a recovery plan and supports the survivor;
• Supports individual in exploring community resources/social supports and provides referrals as necessary;
• Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program;
• Documents all interactions with the individual and communicates with the team, maintains accurate and up-to-date information in the individual’s electronic health record and state-reporting database;
• Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family;
• Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume;
• Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required;
• Recruiting, training, and developing a highly motivated and effective team;
• Provides guidance, leadership, and coaching to employees and ensures timely feedback, including performance appraisals;
• Ensures all aspects of the program adhere to necessary agency and state licensing policies and procedures;
• Participate in committees as appointed internally and in the community;
• Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives;
• All other appropriate duties that contribute to the success of the OORP program, as assigned.

Qualifications

• Bachelor Degree in the human services, or related field, required; Masters Degree preferred;
• At least 3 years of experience in behavioral health;
• Supervisory experience preferred;
• Valid Driver's License required.

Benefits

• Competitive base salary;
• Medical and dental insurance;
• Vision plan;
• Retail plan;
• Flexible spending plans;
• EXCELLENT time benefits for qualified positions!
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates;
• Team-oriented environment – we practice the FISH! Philosophy

Qualifications

• Programs funded through SAMHSA must follow federal guidelines for a drug free workplace.
• All positions require a valid driver’s license in good standing and pre-employment drug screening.

Company Information

• Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.