Patient Monitor Tech/CNA - Night Shift

Work Location

The majority of this role is spent in a virtual patient monitoring environment, not at the bedside. Patient Monitor Tech/CNAs work from a business office near St. Luke’s Medical Center, where they are responsible for remotely observing 8–12 patients simultaneously to help maintain safety and report concerns to the care team. Limited in‑person responsibility requires occasional onsite shifts at St. Luke’s Medical Center (approximately once every 6 weeks) as a patient sitter or CNA.

Major Responsibilities

• Maintains visual and audio observation at all times.
• Verbally redirects patient over a two‑way audio device in the patient room.
• Immediately summons nursing staff if the patient requires physical assistance.
• Provides floor staff with timely information when a patient poses a safety concern to themselves or others.
• Participates in collaborative identification and reporting of patient safety issues.
• Seeks assistance with removal of any potential safety hazards from the room and reports findings to appropriate staff members.
• Monitors the patient safety environment.
• Demonstrates safe work practices and attitude, follows safety rules and guidelines, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
• Maintains patient dignity and privacy.
• Participates in shift hand‑off reporting with accountable staff.
• Reviews pertinent information and patient behaviors.
• Demonstrates understanding and proficiency of Avasure software.
• Demonstrates knowledge and skill necessary to provide appropriate observation of patients enrolled in the Virtual Monitoring Program.

Licensure, Registration, and Certification Required

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) – must be obtained within 45 days.
• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.

Education Required

High School Graduate.

Experience Required

Typically requires 1 year of experience in patient care.

Knowledge, Skills & Abilities Required

• Capable of continuous monitoring of up to 12 patients at one time, remaining alert and focused while on duty.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to prioritize simultaneous situations and be efficient in multitasking.
• Ability to communicate effectively with patients using a headset and microphone.
• Basic Microsoft Windows and computer experience.

Physical Requirements and Working Conditions

• Headset must be worn when on duty.
• Must have functional vision and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover a comprehensive listing of all activities, duties, or responsibilities required of the incumbent. The incumbent may be required to perform other related duties.