Patient Liaison l Dental Clinic

Join Emplify by Gundersen Health System as a Patient Liaison in our Oral Surgery and Dental Specialties team!

Scheduled Weekly Hours: 40

About the role

If you’re looking for a job to love, this is your chance to blend customer service with purpose—supporting patients at every step of their healthcare journey including in-person and telephone interactions.

Responsibilities

• Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
• Provide top-tier customer service through phone, in-person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
• Be a key part of a team that values empathy, efficiency, and excellence

Schedule

• 1.0 FTE (40 hours/week)
• Shift: Monday–Friday, with one rotating day off each week
• Hours vary between 6:30am–5:30pm
• Location: La Crosse (home base) with occasional travel to Onalaska and Winona
• Some flexibility to work remotely, depending on clinic need

Benefits

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work
• Work/life balance to love what you do and where you live

Requirements

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows

Pay

Starting pay of $17.93/hour with increase based on experience.