Patient Intake Specialist (IN OFFICE)

Overview

Start Date: 8/3/26

Pay: $18.00/HR

Schedule: Monday - Friday / 8-5am EST

Our Mission

To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

• 100% Remote
• Equipment Provided
• Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
• Paid Holidays + Bonus Days Off
• Structured onboarding and role-based training
• Opportunities for internal growth
• Competitive hourly pay starting at $18.00 per hour
• Tier 1 + stipend

What You'll Do

• Support new patient admissions by collecting and entering accurate demographic and clinical information
• Verify insurance coverage and review benefits
• Submit and follow up on authorizations as needed
• Review prescription validity and identify missing or required documentation
• Communicate with patients and referral sources to obtain required intake information
• Cookordination with internal departments to support timely start of care
• Maintain accurate, HIPAA-compliant documentation

The Right Fit

• Experience in a customer service or patient service representative role within healthcare
• Detail-oriented and highly organized
• Comfortable managing multiple intake cases simultaneously
• Able to work independently in a remote environment
• Familiar with healthcare documentation and insurance workflows

Onsite Operational Support

• Maintain an organized office environment
• Monitor enteral formula storage temperatures per safety standards
• Conduct routine safety checks (including fire extinguisher inspections)
• Manage inventory of supplies and equipment
• Maintain clean and dirty equipment areas per health protocols
• Assist customers, vendors, and surveyors during visits

Qualifications

• 2+ years of experience in healthcare intake, medical office administration, or insurance support
• Experience with insurance verification or authorizations preferred
• Home health, DME, or medical office background a plus
• High school diploma or GED required