Patient Access Specialist

We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives. Responsibilities: • Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place. • Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate. • Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers. • Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments. • Arrange patient appointments and enter scheduling information correctly into the appropriate management system. • Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner. • Partner with providers, office staff, and payers to address issues that could delay treatment or access to services. • Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards. • Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently. • At least 1 year of relevant experience, including customer service work in a fast-paced setting. • Background in healthcare administration, patient registration, scheduling, or insurance verification is preferred. • Ability to communicate clearly and effectively with patients, medical staff, and external insurance contacts. • Strong attention to detail with consistent accuracy in data entry and record maintenance. • Comfort using computer applications and learning scheduling or practice management platforms. • Ability to balance multiple tasks, prioritize effectively, and remain organized in a busy healthcare environment. • Familiarity with medical insurance processes, including authorizations, pre-certifications, or workers’ compensation cases, is preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.