Patient Intake Coordinator
ClearChoice Dental Implant Centers · San Mateo, CA · 1 mo ago
OTHR$27–$29/hrFull-time
About the role
Join ClearChoice Dental Implant Centers, a national leader transforming lives through advanced dental implant solutions. As a Patient Intake Coordinator, you’ll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey.
Responsibilities
- Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported
- Manage the patient intake process, including completion of electronic or paper forms and accurate data entry
- Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams
- Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment
- Monitor patient wait times and partner with the General Manager to ensure a seamless experience
- Answer and direct all incoming calls with professionalism and empathy
- Maintain and update the Center’s calendar to optimize operational efficiency
- Order and organize patient materials as needed
- Scan and upload documents into patient records
- Assist with outgoing shipments and general office organization
- Perform other duties as needed to support the Center’s success
Requirements
- Excellent organization and multitasking abilities, with strong communication skills
- Prior dental or medical office experience preferred
- Experience in patient admissions, scheduling, or treatment planning preferred
- Professional demeanor and ability to thrive in a fast-paced, patient-centric environment
- Basic computer proficiency and comfort with digital record systems
- A team-oriented mindset with flexibility to support colleagues when needed
Benefits
- Full healthcare benefits including medical, dental, and vision
- 401(k) retirement savings plan with company match
- Paid time off and holidays
- Continuous training and professional development
Pay
$27 - $29/hour plus performance-based bonuses
Schedule
Predictable Monday‑Friday schedule—no weekends required