Jobs · OTHR · California

Patient Intake Coordinator

ClearChoice Dental Implant Centers · San Mateo, CA · 1 mo ago
OTHR$27–$29/hrFull-time

About the role

Join ClearChoice Dental Implant Centers, a national leader transforming lives through advanced dental implant solutions. As a Patient Intake Coordinator, you’ll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey.

Responsibilities

  • Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported
  • Manage the patient intake process, including completion of electronic or paper forms and accurate data entry
  • Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams
  • Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment
  • Monitor patient wait times and partner with the General Manager to ensure a seamless experience
  • Answer and direct all incoming calls with professionalism and empathy
  • Maintain and update the Center’s calendar to optimize operational efficiency
  • Order and organize patient materials as needed
  • Scan and upload documents into patient records
  • Assist with outgoing shipments and general office organization
  • Perform other duties as needed to support the Center’s success

Requirements

  • Excellent organization and multitasking abilities, with strong communication skills
  • Prior dental or medical office experience preferred
  • Experience in patient admissions, scheduling, or treatment planning preferred
  • Professional demeanor and ability to thrive in a fast-paced, patient-centric environment
  • Basic computer proficiency and comfort with digital record systems
  • A team-oriented mindset with flexibility to support colleagues when needed

Benefits

  • Full healthcare benefits including medical, dental, and vision
  • 401(k) retirement savings plan with company match
  • Paid time off and holidays
  • Continuous training and professional development

Pay

$27 - $29/hour plus performance-based bonuses

Schedule

Predictable Monday‑Friday schedule—no weekends required

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