Patient Intake Coordinator

About the role

Join ClearChoice Dental Implant Centers, a national leader transforming lives through advanced dental implant solutions. This is a full‑time position. As a Patient Intake Coordinator, you’ll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. ClearChoice is part of TAG - The Aspen Group, which operates over 100 locations and has restored over 100,000 smiles, alongside brands like Aspen Dental, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet, serving more than 35,000 patients a day and over 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience
• Answer and direct all incoming calls with professionalism and empathy
• Maintain and update the Center’s calendar to optimize operational efficiency
• Order and organize patient materials as needed
• Scan and upload documents into patient records
• Assist with outgoing shipments and general office organization
• Perform other duties as needed to support the Center’s success

Skills

• Excellent organization and multitasking abilities, with strong communication skills
• Prior dental or medical office experience preferred
• Experience in patient admissions, scheduling, or treatment planning preferred
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment
• Basic computer proficiency and comfort with digital record systems
• Team-oriented mindset with flexibility to support colleagues when needed

Benefits

• Full healthcare benefits including medical, dental, and vision
• 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure a healthy work-life balance
• Continuous training and professional development to sharpen your skills

Pay

$25.00 per hour plus performance-based bonuses

Schedule

Predictable Monday‑Friday schedule; no weekends required