Patient Flow Coordinator (RN) - Emergency Department

Job Summary

The Patient Flow Coordinator will:

• Ensure care respects individual patient rights, preferences and expectations
• Participate in policy, procedure and process formulation and decision-making
• Provide staff performance feedback related to practices affecting patient flow, safety, ethics, quality or standards
• Round constantly throughout the ED triage area, waiting rooms, and patient rooms to oversee patient flow
• Serve as a liaison between Bed Management, ED providers, attending providers, nursing, ancillary staff, case management, EMS, and other departments
• Organize the work environment and patient care teams to achieve departmental outcomes
• Coordinate patient flow into and out of the department
• Supervise and coordinate patient placement and flow through the ED
• Maintain oversight of the ED tracking board for all patients within the department
• Provide feedback on patient throughput performance to the entire ED team
• Evaluate healthcare delivery processes in the ED
• Participate in performance improvement projects and committees
• Guide and lead staff based on evidence-based facts and data-driven decisions
• Propose changes to policy and procedure to support needed practices
• Interact as a liaison with patients and their families/caregivers
• Aid in departmental emergency preparedness

Required Minimum Education

Associate's Degree in nursing; Bachelor's Degree in nursing preferred.

Required Minimum Certification

• Basic Life Support (BLS) certification through American Heart Association (AHA)
• Registered Nurse License
• Advanced Cardiac Life Support (ACLS)
• Trauma Nurse Core Course preferred

Required Minimum Experience

• Previous healthcare experience highly preferred
• Previous RN experience preferred
• ED experience preferred
• Charge nurse experience preferred

Required Minimum Skills

• Effective communication skills (verbal and written)
• Proficiency with desktop computer
• Willingness to be a team-player and self-starter
• Proficiency obtaining vital signs using manual processes

Benefits

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.