Patient Financial Services Representative - Patient Financial Services SVHC - FT - Day

A Brief Overview

Under direction, responsible for the processing of patient accounts after initial bill submission to final 4rd party payment resolution. This responsibility includes timely and accurate resolution of denied claims, insurance correspondence and follow-up on unpaid claims that exceed the clean claim payment cycle.

These activities are completed following established policies and procedures in compliance with Joint Commission, Medicare, Payer contracts, HIPAA, regulatory agencies and the organizations Cod of Conduct.

Education Qualifications

• High School Diploma / GED Required
• Associate's Degree Preferred

Experience Qualifications

• 1 year experience in healthcare financial services, healthcare registration services or related healthcare experience.

Skills And Abilities

• Working knowledge of basic medical terminology preferred.
• Detailed knowledge of major third-party billing and contract requirements.
• Excellent customer service skills.