Patient Financial Services Director

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Introduction: "This position is incentive eligible. Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Patient Financial Services Director with Lifepoint-Bluegrass Community Hospital, you can be a manager in an organization that is devoted to giving!" This is intro text. Could be part of About the role? Probably "About the role" section. - Benefits: long list. - Job Summary And Qualifications: includes responsibilities and qualifications. We need to separate responsibilities and qualifications. Let's extract responsibilities bullet list from "What you will do in this role:" list: - Maintain and promote good customer relations with facility management, physicians and physician office staff - Coordinate with facility departments/administration teams to manage key revenue cycle performance expectations and challenges including upfront collections protocols, capturing accurate information, timely registration and patient satisfaction, denial prevention, patient flow, unbilled, patient concerns, and more - Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in Service Level Agreements - Inform designated CRM AVP of any significant issues in the Patient Access areas (e.g. Pre- registration delays, unbilled challenges, pre-authorization backlogs, etc.) - Inform staff of relevant changes and developments in payer requirements - Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate to Facility leadership - Identify and implement process improvements to lower costs and improve services to facility customers Also earlier: "As the Patient Financial Services Director (External Client), you are responsible for the daily operations of all Parallon managed facility-based revenue cycle functions and will serve as the on-site liaison between the facility and Parallon Client Relations or the SSC. You will integrate the departments’ services with the hospital’s clinical and ancillary teams, implement policies and procedures that guide or support service levels, assess and improve department performance, and ensure orientation and continuing education of departmental staff." This could be part of responsibilities as well. Qualifications: "What qualifications you will need:" list: - Bachelor’s degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's degree program or equivalent work experience with CEO approval - Minimum 5 years’ healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. Also there is description of Parallon services etc. Might be considered "About the role" or "Company info". Could be included in About the role. Skills: Not explicitly listed. Could infer from responsibilities but we should not invent. So we may omit Skills section if no explicit skills. Pay: Not mentioned except "incentive eligible" and maybe no specific pay. Not to create Pay section unless stated. So omit. Schedule: Not mentioned. Omit. Benefits: we have detailed list. Include Benefits section. About the role: include intro and description of role (maybe summary). Could combine intro and role description. We need to use

for each section heading. We need

• for any list of duties/requirements/benefits. We need

  for prose. We must not repeat job title as heading. We must not include boilerplate like EEO, equal opportunity, etc. Remove those lines. Also remove "Apply Today!", "Learn More About Employee Benefits", "Note: Eligibility for benefits may vary by location." maybe keep note? It's about benefits eligibility variation; could be considered part of benefits but it's a note. Might keep as prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from benefits list. Let's extract benefits list exactly: "Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income." We need to turn into list items. Could split by sentences but better to keep as list items each benefit. However we must not lose detail. We'll create

  with each benefit as
  • . We'll need to parse sentences. Let's list: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. - Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. - Free counseling services and resources for emotional, physical and financial wellbeing. - 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). - Employee Stock Purchase Plan with 10% off HCA Healthcare stock. - Family support through fertility and family building benefits with Progyny and adoption assistance. - Referral services for child, elder and pet care, home and auto repair, event planning and more. - Consumer discounts through Abenity and Consumer Discounts. - Retirement readiness, rollover assistance services and preferred banking partnerships. - Education assistance (tuition, student loan, certification support, dependent scholarships). - Colleague recognition program. - Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence). - Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. We could also include "Learn More About Employee Benefits" but that's a link; we can drop. Now responsibilities: combine the paragraph about daily operations and the bullet list. We'll create
    for responsibilities. List items: - Responsible for the daily operations of all Parallon managed facility-based revenue cycle functions and serve as the on-site liaison between the facility and Parallon Client Relations or the SSC. - Integrate the departments’ services with the hospital’s clinical and ancillary teams. - Implement policies and procedures that guide or support service levels. - Assess and improve department performance. - Ensure orientation and continuing education of departmental staff. - Maintain and promote good customer relations with facility management, physicians and physician office staff. - Coordinate with facility departments/administration teams to manage key revenue cycle performance expectations and challenges including upfront collections protocols, capturing accurate information, timely registration and patient satisfaction, denial prevention, patient flow, unbilled, patient concerns, and more. - Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in Service Level Agreements. - Inform designated CRM AVP of any significant issues in the Patient Access areas (e.g. Pre- registration delays, unbilled challenges, pre-authorization backlogs, etc.). - Inform staff of relevant changes and developments in payer requirements. - Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate to Facility leadership. - Identify and implement process improvements to lower costs and improve services to facility customers. Now qualifications: list items: - Bachelor’s degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's degree program or equivalent work experience with CEO approval. - Minimum 5 years’ healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. Now About the role: include intro paragraph: "This position is incentive eligible. Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Patient Financial Services Director with Lifepoint-Bluegrass Community Hospital, you can be a manager in an organization that is devoted to giving!" plus maybe description of Parallon services etc. Could include the paragraph about Parallon: "Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Patient Financial Services Director opening. Help HCA Healthcare create healthier tomorrows for patients and communities." We need to keep all substantive info. We'll put that as prose under About the role. We must not include EEO statement. Remove "We are an equal opportunity employer..." etc. Now produce HTML fragment. Structure:

    About the role

    ... (intro + company info)

    Responsibilities

    • ...
    ...

    Qualifications

    • ...
    ...

    Benefits

    • ...
    ...
    We should not include Skills, Pay, Schedule. Check for any duplicate lines: ensure we didn't include boilerplate. Now craft the About the role paragraph. Combine: "This position is incentive eligible. Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Patient Financial Services Director with Lifepoint-Bluegrass Community Hospital, you can be a manager in an organization that is devoted to giving!" Then maybe a sentence: "Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over