Patient Financial Services Director

Responsibilities

• Lead patient financial services and revenue cycle operations across a multi-site behavioral healthcare organization.
• Oversee billing, collections, accounts receivable, denials management, reimbursement, and cash posting functions.
• Partner with operational, clinical, compliance, and finance leaders to support revenue cycle performance and organizational goals.
• Monitor key financial and operational metrics and implement strategies to improve efficiency and reimbursement outcomes.
• Ensure compliance with healthcare billing regulations, payer requirements, and organizational policies.
• Manage relationships with payers, vendors, and external revenue cycle partners.
• Recruit, develop, and mentor revenue cycle leaders while fostering a culture of accountability and continuous improvement.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or related field preferred
• 5-10 years of progressive healthcare revenue cycle experience
• Experience leading teams and managing revenue cycle performance
• Knowledge of commercial insurance, government payers, billing, collections, and reimbursement processes
• Strong analytical, reporting, and leadership skills

Benefits

• Medical, dental, and vision insurance with multiple plan options
• Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
• Employer-paid basic life and long-term disability insurance
• Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
• Access to wellness programs, including mental health support and preventive care tools
• Paid Time Off (PTO) and paid company holidays
• 401(k) retirement plan with company contributions after one year of full-time employment
• Pre-tax savings options including FSA and HSA accounts