Patient Financial Rep
BayCare Health System · Largo, MD · 2 wk ago
On-siteHealthcareFull-time
About the Role
BayCare is seeking a Patient Financial Representative to join our team in Largo, FL. This full-time, non-exempt position offers a hybrid work schedule with shift hours from 7:00 AM to 3:30 PM, primarily on weekdays with occasional weekend work.
Responsibilities
- Perform patient accounting functions including billing, collections, customer service, and cash applications.
- Document patient account activity and respond to customer billing inquiries.
- Post payments and implement billing guideline changes.
- Identify trends at a payer-specific level and apply federal and state guidelines to collection efforts.
- Interpret and follow up on Explanation of Benefits (EOB).
- Inventory supplies and report/track equipment maintenance.
- Perform other duties as assigned.
Skills
- Strong interpersonal and communication skills.
- Proficiency in computer skills.
- Excellent organization skills.
- Professional etiquette, respect, and courtesy when interacting with others.
Qualifications
- High School Graduate or GED Equivalent.
- 1 year of customer service experience.
Benefits
- Comprehensive health, dental, and vision benefits.
- Paid time off.
- Tuition reimbursement.
- 401k match with additional yearly contribution.
- Annual performance appraisals and team award bonuses.
- Family resources and wellness opportunities.
- Community perks and discounts.
About BayCare
Our network includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With over 30,000 team members, we promote a forward-thinking culture built on trust, dignity, respect, responsibility, and clinical excellence. We combine advanced technology with compassionate service to deliver superior healthcare in the communities we serve.