Patient Financial Rep

BayCare Health System · Tampa, FL · 1 mo ago

On-siteHealthcareFull-time

About the role

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Responsibilities

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Requirements

High School Graduate or GED Equivalent (HS/GED)
1 year of customer service experience

Skills

Interpersonal Skills
Ability to communicate clearly
Computer skills
Organization Skills
Professional etiquette, respect and courtesy with others

Schedule