Patient Financial Navigator

WHY JOIN FCS

• We believe our people are our strength and we invest in them.
• In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
• We offer competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

About the Role

Responsible for monitoring and collecting the financial responsibilities of our patients. The Patient Financial Navigator must keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness. Also performs the daily tasks of Managed Care and Patient Financial Navigator.

Qualifications

• A High School Diploma or GED.
• Experience working in a healthcare field, preferably in a clinical setting or business office is required.
• Excellent verbal and communication skills needed.
• Insurance knowledge requirements including: Understanding of medical terminology, Managed care authorization process, ICD10 codes, Collection experience.
• Ability to calculate and collect patients’ responsibility and insurance co-pay/coinsurance.

Responsibilities

• SCREENINGS – Background, drug, and nicotine screens